Privacy Policy

Privacy Policy for Zen Garden

Effective Date: 2024 Sep 01

At Zen Garden, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website ZenGarden.life and make a purchase.

1. Information We Collect

We may collect personal information from you when you:

• Create an account
• Place an order
• Subscribe to our newsletter
• Contact customer service
• Participate in surveys or promotions

The types of information we may collect include:

• Name
• Email address
• Phone number
• Shipping address
• Billing address
• Payment information (credit card details, etc.)
• Purchase history

2. How We Use Your Information

We use the information we collect in the following ways:

• To process and fulfill your orders
• To communicate with you about your order or account
• To send you promotional emails about new products, special offers, and other information we think you may find interesting
• To improve our website and customer service
• To conduct surveys and gather feedback

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following situations:

• To trusted service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies). These parties agree to keep your information confidential.
• To comply with legal obligations or protect our rights, privacy, safety, or property, or that of others.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience. Cookies are small files stored on your device that help us analyze website traffic and personalize content. You can choose to accept or decline cookies through your browser settings.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. While we strive to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of any inaccuracies in your information
• Request deletion of your personal information
• Opt-out of receiving marketing communications

To exercise these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. We encourage you to review this policy periodically for any updates.